Topic: Ways to Improve Customer Service focusing on Customer Service Training, Leadership, Communications, Telephone Skills Training, Sales, and Attitude.

Guest: Nancy Friedman, The Telephone Doctor

Join host Ray Pillar, Owner of Molly Maid Aurora-Naperville, and co-host Fred McMurray of Mediavine Marketing, as they discuss the Pillars of running a successful franchise and interview franchise owners and experts.

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