Nancy Friedman, The Telephone Doctor delivers Customer Service Training

The Telephone Doctor, Customer Service Training

Nancy Friedman, The Telephone Doctor delivers Customer Service Training

St. Louis Small Business Monthly proclaimed Nancy Friedman, The Telephone Doctor is a Lifetime Achievement Hall of Fame Award.

She is a Keynote Customer Service Speaker who helps businesses increase customer service & brand loyalty. BrightstarCare Franchise proclaimed: “Nancy brought an alluring mixture of common sense, sharp wit, good humor & impeccable listening & communication skills to two of our conferences so powerful were her presentations that the advice given is taking hold and taking effect at each one of our 300+ home health care agencies across the U.S. and Canada. Looking forward to continuing her role in shaping our Customer Experience”

She is fun, memorable, relevant, engaging & spontaneous, She shoots down bad habits and punches holes in the mistakes we all make in customer service and sales, providing the positive alternatives.

Her programs cover: Customer Service Training, Leadership, Communications, Telephone Skills Training, Sales, and Attitude. They are relevant, fun, entertaining, engaging, spontaneous, real, and unforgettable.

Contact Nancy via phone at 314 291 1012 office or visit

Past Guests

Past Episodes

Listen to new episodes live on Thursdays at 4p Central


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