Topic: I can’t get anything done because customers keep bothering me. Customer service issues and opportunities. Broadcast Date: April 8th , 2021 Broadcast Time : 5:00p EST / 4:00p CST / 3:00p MST /2:00p PST Join host Ray Pillar, Owner of Molly Maid...
By Nancy Friedman, The Telephone Doctor® These 5 issues that can sabotage your business with your customer without even knowing it. Getting rid of only a few will be a winner. I was a Franchisor – We had 5 Franchisees. Four we let go very quickly and one we kept...
Topic: Ways to Improve Customer Service focusing on Customer Service Training, Leadership, Communications, Telephone Skills Training, Sales, and Attitude. Guest: Nancy Friedman, The Telephone Doctor Join host Ray Pillar, Owner of Molly Maid Aurora-Naperville, and...
We hope to be a resource for those who work with franchisees or to become a successful franchisees. We want to invite feedback and improve the franchise industry.
The 5 Pillars are:
1.) Finding the Right Opportunity
2.) Getting the Training, Mentoring, Support
3.) Growing a Profitable Business
4.) Improving the Brand
5.) Working to Build Community