by Fred McMurray | Apr 1, 2019 | Customer Service, Franchise Professional, Franchisee, Growing a Profitable Business, Nancy Friedman, Pillars of Franchising
By Nancy Friedman, The Telephone Doctor® These 5 issues that can sabotage your business with your customer without even knowing it. Getting rid of only a few will be a winner. I was a Franchisor – We had 5 Franchisees. Four we let go very quickly and one we kept...
by Fred McMurray | Aug 7, 2018 | Customer Service, Franchise Professional, Franchise Radio, Fred McMurray, Growing a Profitable Business, Nancy Friedman, Pillars of Franchising, Podcast, Radio, Ray Pillar
Topic: Ways to Improve Customer Service focusing on Customer Service Training, Leadership, Communications, Telephone Skills Training, Sales, and Attitude. Guest: Nancy Friedman, The Telephone Doctor Join host Ray Pillar, Owner of Molly Maid Aurora-Naperville, and...
Franchise News