Pillars of Franchising
  • Success in Franchising
    • Co-Hosts
      • Kristin Selmeczy,  CEO of Pillars of Franchising
      • Ray Pillar – President/Owner Molly Maid of Aurora-Naperville
    • The Pillars
  • Guest Info
    • Our Guests
  • Podcast
    • Podcast directories
    • Episodes
  • Sponsorship
  • Magazine
  • Contact Us
    • Privacy Policy
Select Page
How does Customer experience affect your business?

How does Customer experience affect your business?

by Fred McMurray | Mar 29, 2018 | Franchise, Franchise Radio, Fred McMurray, Kathy Doering, Marketing, Pillars of Franchising, Podcast, Radio, Ray Pillar

Topic: How does Customer experience affect your business? Seeing your franchise through your customers’ eyes. Join Ray Pillar, CEO of Molly Maid Aurora-Naperville and his co-host Fred McMurray in Shell Beach, California as they discuss how to be successful at...

About

We hope to be a resource for those who work with franchisees or to become a successful franchisees. We want to invite feedback and improve the franchise industry.

The 5 Pillars are:
1.) Finding the Right Opportunity
2.) Getting the Training, Mentoring, Support
3.) Growing a Profitable Business
4.) Improving the Brand
5.) Working to Build Community

RSS Franchise News

  • Costly battery swap franchises stall e-bike expansion in Kenya - Business Daily July 20, 2026
  • Ben & Jerry’s UK head of franchising on its first mall kiosk store - Retail Gazette July 20, 2026
  • Franchise as business infrastructure: How replicable service systems build stronger economies - ET Hospitality July 20, 2026
  • Hotel franchising emerges as a key growth strategy in Africa - Hotel Management Network July 20, 2026
  • Franchising Doesn't Scale Chaos: Three Lessons for Business from Franchise Group CEO Myroslava Kozachuk - LIGA.net July 20, 2026
  • US Joins Mexico, UK, Canada and More Nations Participating at Restaurant Franchising & Innovation Summit 2027 as This Show Heads to New Orleans as Restaurant Leaders Prepare to Shape the Future of Franchise Growth and Technology from 8 to 10 Ma - Travel And Tour World July 19, 2026

Recent Posts

  • How has Franchising Changed Since 2018? A 6 Year Retrospective.
  • Work Smarter, Not Harder in the MaxStrength Fitness Franchise
  • How to Scale Your Franchise
  • Achieve the American Dream with Stellar Service Brands Franchise
  • Hudson Valley Swim Franchise Brings Life-Saving Swim Lessons to a Pool Near You
  • Preservan Wood Repair Franchising

Pillars playlist

  • Facebook
  • Twitter
  • Instagram
  • RSS
Pillars of Franchising, LLC - Copyright 2025 - Powered by https://Westvyne.com