Mary Kay Liston, CFE, President of Molly Maid®

Pillars of Franchising - Mary Kay Liston - Presisdent Molly Maid - Neighborly

Mary Kay Liston was named president of Molly Maid in 2018. Molly Maid is a leading residential
cleaning franchise that started franchising in the U.S. in 1984. For more than three decades, Molly Maid has grown to more than 480 franchise locations whose home service professionals complete more than 1.7 million cleanings annually. Mary Kay and her team are committed to delivering superior support to their franchise owners who provide quality cleaning and exceptional customer service, backed by the company’s 24-hour guarantee.

Mary Kay served as president of Five Star Painting® and ProTect Painters® for three years, beginning in 2015 when they were acquired by Neighborly, formerly Dwyer Group. During her tenure with Five Star Painting and ProTect Painters, Mary Kay and her team grew the brand to become one of the biggest residential and light commercial painting companies in North America. Prior to that role, she served as vice president of operations at Mr. Appliance®, where the network grew from 155 franchises to over 185. Working with a team of talented franchise consultants, Mr. Appliance realized double-digit growth each year. Mary Kay first came to Neighborly with Mr. Electric®, where she started their national sales program. Pillars of Franchising - Neighborly

Valuable Franchising Experience

Mary Kay’s career in franchising began in 2003 when she joined the Valpak Direct Marketing Systems. During her six years there, Mary Kay led the company’s largest operation and turned it from having a negative cash flow to a highly profitable entity. In just her second year as general manager in Los Angeles, she and her team of 100 associates received the coveted Chairman’s Cup, Valpak’s highest award for sales and operations excellence. She cultivated relationships with franchisees to foster best practices across the network.

Based on her success, she was promoted to vice president of retail sales strategies at Valpak’s headquarters in St. Petersburg, Florida. She created sales promotions, packages, and programs to drive local revenue across the network. As Valpak entered the digital realm, Mary Kay headed the team that created advertising options for clients to reach additional consumers with an online solution. She was also responsible for heading up the team of franchise consultants who coached and developed business throughout the network of over 200 franchisees.

Her career began in TV. After 11 years in broadcast television, Mary Kay launched her media sales career in cable TV. Starting as a commissioned sales rep in 1988, she quickly rose through the ranks. While vice president of sales / general manager for Comcast Cable TV Los Angeles, she had full P & L responsibilities for four sales offices and centralized operations for a division with 85 associates producing over $30 million. She and her teams garnered numerous awards for outstanding sales achievements.

Mary Kay and her husband, Mark, enjoy time with their nine grandchildren when not traveling for their prospective franchise duties for their own brands and for the International Franchise Association.

 

Mary Kay Liston on LinkedIn

Mary Kay Liston on Twitter

Guest appearances by Mary Kay:

Topic: Molly Maid - A New Era of growth for franchisees of Neighborly and beyond.  Broadcast Date: April 25th, 2019 ...
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