Day: August 7, 2018

Pillars of Franchising - Nancy Friedman - The Telephone Doctor, Customer Service Training
Pillars of Franchising: Ways to Improve Customer Service

Topic: Ways to Improve Customer Service focusing on Customer Service Training, Leadership, Communications, Telephone Skills Training, Sales, and Attitude. Guest: Nancy Friedman, The Telephone Doctor Join host Ray Pillar, Owner of Molly Maid Aurora-Naperville, and co-host Fred McMurray of Mediavine Marketing, as they discuss the Pillars of running a successful franchise and interview franchise owners…

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