How does Customer experience affect your business?

Topic: How does Customer experience affect your business? Seeing your franchise through your customers’ eyes.

Join Ray Pillar, CEO of Molly Maid Aurora-Naperville and his co-host Fred McMurray in Shell Beach, California as they discuss how to be successful at financing, purchasing, developing, brand positioning, customer experience, expanding and selling your franchise.  Ray has built one of the top Molly Maid franchises in the USA. He brings his knowledge of what it takes to grow a successful franchise. Fred brings his many years of asking annoying questions about marketing and business to franchise and business owners and his obsession for marketing.

Guest:

 Kathy Doering, President and CEO, Ann Michaels & Associates, Ltd

Pillars of Franchising - Customer Experience - Kathy Doering

 

Listen live to new episodes on Thursdays at 4p central. Call in on Thursdays at 323-580-5755.

Pillars of Franchising - Broadcasting the Secrets of Franchise Success

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Listen to past episodes

Sponsored in part by The Franchise Consulting Company, Westvyne LLC, Zarian Firm InternationalMOLLY MAID of Aurora-Naperville Area, Blastpoint, The Great American Franchise Expo

Thanks to Nick Neonakis and Mike Boehler for making this show possible.

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